All Children must be ready for pick up five minutes prior to pick up time.
Drivers will only wait two minutes for the child/children to make their way to the vehicle for their morning drive.
All children will be picked up at their front door.
Drop off will be done when driver can see supervision is on the grounds.
Daycare children and special needs will be escorted in unless attended charges will apply.
Parents/Guardian/ caregivers must be home when dropped unless specified by you or child will remain with driver at an extra cost of $10.00 for every 1/2 hour.
If child/children do not need transportation for a day, please make sure you notify us within 24hrs,no refunds.
All fees must be made upon signing contract, cash, check, post dated checks and E-Transfers are all excepted.
Non payment will cease transportation immediately, and may resume once full payment is made.Non payments will be sent to a collection agency, and extra charges may be added for this service.
A $25.00 charge will be applied for NSF.
No refund for sick days, snow days or for any other personal reason.
Drive My Kidz.ca strictly follows the local school board cancellations. Transportation cancellations due to unsafe roads and weather will be observed. Parents/guardian will be notified by telephone before 7:15 am to allow alternatives. No refund.
A 60 day written notice must be submitted for cancellation of private transportation contract. Failure to do so will result in full payment for that month. All posted dated checks will be returned to you.
drivemykidz.ca reserves the right to cancel contracts at any time. Parents/guardian will be notified of this cancellation with five business days.
Any child/children that physically harms others will be removed as soon as possible from the vehicle and contract will be cancelled immediately. No refund for that month and all posted dated checks will be returned to you.
BULLYING will not be tolerated.
Fuel surcharge may apply and you will be billed accordingly.
Drivers must wait five minutes for child/children to make their way to vehicle for the drive back home.Driver will contact parent/guardian that their child/children has not arrived to the vehicle on time.
All children must wear their seat belts.
It is the parent/guardian's responsibility to provide safety equipment such as booster seat, car seats and any other special safety belts for their private transportation contract.
The parent/guardian must inform drivemykidz.ca and driver of any issues that might affect the safety of the child or other children in the vehicle such restraining orders, child custody change, separation or any other legal matter concerning child/children.
There will be an extra charge to pick up children from and to class.
A surcharge will be applied to pick ups after 5:15 pm.
A surcharge will apply if transportation is out of the Ottawa area.
All reservation payments are non refundable, unless specified on contract.
For safety reasons no eating or drinking is permitted in any vehicles.
By using drivemykidz.ca you agree to the terms and regulations stated above in "procedures and policies"